Course Learning
Objectives |
Course Title
Effective Negotiation
Course Designed for
Anyone who, in the course of their professional or social
life, would benefit from an improved ability to influence others through structured and
reasoned communication.
Aim
The aim of this course is to enable delegates to become more
persuasive and influential, by helping them develop their ability to communicate more
confidently and professionally.
Objectives
By the end of this course each delegate will be able to:
- Explain the difference between selling and negotiation
- Identify the key personality differences between a good and
a bad negotiator
- Recognise the five phases of negotiation
- Use creative thinking to plan a negotiation
- List the ten most common negotiating mistakes
- Create impact using effective verbal communication skills
- Highlight the importance of body language to a negotiation
- Demonstrate a negotiation using features and benefits
Duration
Two days: 9.30am - 4.30pm
|
