Course Learning
Objectives |
Course Title
Negotiating with Skill and Confidence
Course Designed for
Anyone who, in the course of their professional or social
life, would benefit from an improved ability to influence others through structured and
reasoned communication.
Aim
The aim of this course is to enable delegates to become more
persuasive and influential, by helping them develop their ability to communicate more
confidently and professionally.
Objectives
By the end of this course each delegate will be able to:
- Explain the difference between selling and negotiation
- Identify the key personality differences between a good and
a bad negotiator
- Explain how to establish professional credibility
- Recognise and describe the five phases of negotiation
- Use creative thinking to plan a negotiation
- Apply profiling techniques to establish and build
rapport
- Create real influence using effective and
sophisticated verbal communication skills
- Respond successfully to a proposal
- Highlight the importance of body language to a negotiation
- Demonstrate a negotiation using features and benefits
- Avoid the ten
most common negotiating mistakes
Duration
Two days: 9.30am - 4.30pm
|
