Marshall Training Limited - Management Development Programmes 

Marshall Training
 Management Development Programme

Management & Supervisory Skills  |  Training Skills  |  Sales & Marketing Skills  |  Personal Effectiveness
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Programme Options

The Management Process

  • Management control
  • Resource management
  • Training and development
  • Business planning
  • Managing activity
  • Customer relationship management
  • Business development
  • Performance management
  • Compliance


Programme Modules

Leadership and team building Handling conflict
Performance management Problem solving and decision making
Appraisal skills Business planning
Time management Developing a customer care culture
Managing effective meetings Managing change positively
A systematic approach to training Employment law
Delegation as a development tool Equal opportunities best practice
Manpower planning Health and safety
The interview process Management accounts


Support Structure for Every Programme

  • Training briefing
  • Training attendance
  • Training de-briefing
  • Planned on-the-job-activity
  • Study and/or testing
  • Progress discussion meeting with line manager and action plan
  • Completion of personal development record
  • Link to company appraisal process


Methodology

  • Mentor
  • Buddy
  • Project workshops
  • One - to - one coaching